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Eskom: Assistant Officer Customer Service Area X3 posts

Eskom invites unemployed individuals who meet all the necessary criteria to apply for the assistant officer customer service area vacancies 

Area of Speacialization : To carry out pre quote and related activities to provide supply residential and non- residential customers with an annual consumption of less than 4 gigawatt hours (GWh), in a defined geographical area

Position : Assistant Officer Customer Service Area X3 posts

Vacancy type: Internal

Task Grade : T10

Department : Customer Acquisition

Business Unit : Limlanga Cluster

Location : South Africa (Mpumalanga)

Reference Number : MOU730EC

Closing Date : 07/06/2024

Minimum Requirements
Qualification(s):

  • National Diploma in Marketing/Finance/Commerce/Engineering/Social Science/Business Management/Customer Service at NQF6 with 240 credits 

Experience

  • 2 years Experience in a customer service environment 

Skills and Competencies
Behavioral

  • Integrity
  • Honesty
  • Professionalism 

Leadership

  • Team player
  • Motivating teams
  • Coaching
  • Mentoring
  • Developing 

Knowledge

  • Electro technology Tariffs
  • Customized pricing agreements, customer incentive scheme
  • Energy management
  • Wiring regulations
  • Eskom Product 


Skill

  • Communication
  • Planning and organizational
  • Interpersonal, interaction
  • Valid driver’s license 

Key Responsibilities

  • Handle quotation and connection activities
  • Provide existing or new customer data.
  • Provide product information and service advise.
  • Handle generic service activities.
  • Build a customer relationship base.
  • Maintain the daily customer service activity operations. 

How to Apply

Click here to apply online for the Eskom assistant officer service area

Updated: June 3, 2024 — 11:55 am
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