Are you are passionate about communicating with people? if that is the case the Call Center Learnership program is suitable for your you career. This program will help interested individuals to gain valuable experience and skills that will help to excel within their field of work. The main aim of this program is to create a way of communicating with their customers telephonically and not face to face which is the best method. This method more convenient and less Expensive. Successful candidates must meet all the requirements stipulated by that particular company. Most importantly candidates must have a unique way of communicating with customers because customers are very sensitive.
Companies Providing Call Center Learnership
There are many companies that offer call center learnerships. Candidates can learn more about these companies through their learnership programs:
Companies to consider may include the following and more:
Career Options With Call Center Learnership
There is many different businesses and organizations that make use of this field and career options include the following and more:
- Sales Manager
- Technical Support
- Customer Service
- Call Centre Operation
- Call Centre Manager
- Corporate Communications
Call Center Learnership Requirements
Candidates must meet all the necessay requirements stipulated by the company offering the learnership. Although most companies have similar requirements, some companies may also have additional requirements.
Basic requirements can include the following:
- Candidates must be a permanent South African citizen
- All candidates must be in possession of a matric certificate
- Candidates must also be in possession of a computer certificate
- Applicants must be very fluent in English
- Interested candidates must be friendly
- Applicants must love working with different people
- All candidates must have excellent communication skills and telephone manner
- Candidates must work well independently and as part of a team
- You must be problem solvers and can think outside of the box
Application Process
Online Application will made available on the internet, however some companies prefer an old way of doing things which is the paper form application method. Candidates must ensure that they have completed their applications before they submit. unsigned applications will not be considered. Candidates must include certified copies and which not older than 3 months.
